Shipping And Delivery

Introduction

*Effective Date:* [01/08/2025]

1. Order Processing Time

All orders placed on our website are processed within 2-3 business days. Orders received after business hours, on weekends, or on public holidays will be processed on the next working day.

2. Shipping Methods and Timelines

We offer the following shipping options across India:

• Standard Shipping: Estimated delivery within 5–7 business days.
• Express Shipping: Estimated delivery within 3-4 business days.

Please note that delivery timelines may vary based on your location, weather conditions, and courier delays.

3. Shipping Charges

Shipping charges are calculated at checkout based on your order value, delivery location, and chosen shipping method. Free shipping is applicable on eligible orders above a certain amount.

4. Delivery Locations

We currently deliver to most cities and towns across India. You can check if delivery is available in your area by entering your PIN code during checkout.

5. Order Tracking

Once your order is shipped, you will receive an SMS or email with tracking details and the name of the courier partner. You can use the tracking ID to check the delivery status on the courier’s website.

6. Delays and Exceptions

While we strive to ensure timely delivery, there may be delays due to unavoidable circumstances such as weather issues, government restrictions, natural calamities, or courier-related issues. We will keep you informed in case your order is delayed.

7. Undeliverable Orders

If the delivery attempt fails due to incorrect address details, unreachable recipient, or any other reason, the order may be returned to us. In such cases, we will contact you to confirm updated address details. Re-delivery charges may be applicable.

8. Damaged or Lost Packages

If your order arrives visibly damaged or is lost in transit, please contact us immediately. We will investigate the issue and offer a suitable resolution which may include a replacement or refund, subject to verification.

9. Support and Queries

For any questions or concerns regarding shipping, delivery, or tracking, please reach out to our support team:

Bobby Export

• Email : bobbyexportimport@gmail.com
• Mobile : +91-7248379464
• Address: Lakri Road, Gagan Wali Mainather Moradabad, Uttar Pradesh, 244001